If you have a new version of Internet Explorer for example IE7, then you may receive a Certificate Error when you enter Homekit. The error will give you three choices:
  1. Click here to close this webpage
  2. Continue to this website (not recommended)
  3. More Information


The error is generated because Microsoft only recognises Certificate providers who have paid Microsoft a fee to be on their Internet Explorer. Any other Certificate Provider is treated with suspicion. Certificates are used to encrypt data travelling between your PC/Laptop and our server. This prevents anyone from intercepting your passwords.

To stop receiving this certificate error you need to take the following steps:

  1. Click on option 2 above - 'Continue to this website (not recommended)'
  2. Once the Homekit post-login page is displayed you will notice at the top of the page a 'Certificate Error' link (see image below):



    Click on this 'Certificate Error' link.

  3. You will now be presented with the following box:



    Here you will need to click on the 'View certificates' link at the bottom of the box.

  4. Please click on the Install Certificate button on the ensuing screen, as below:



  5. On the subsequent 2 or 3 screens please continue to click next finishing off finally with a click on the Finish button.
  6. You will now be presented with a 'Do you want to install certificate' question as below:



    Please click on the 'Yes' button.

  7. The import has now been completed:



    Please click on the 'OK' button.

  8. Lastly on screen 4 above click the OK button.
The certificate is now installed and future visits to Homekit will not raise any issues with the Certificate.
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